Purchase Policy

Cold Lava Crystal Healing LLP – Purchase Policy

At Cold Lava Crystal Healing LLP, we deal exclusively with natural stones and crystals. Please take note of the following key points regarding our purchase policy:

1. Representation of Products: The images provided on coldlavastudio.com are for representation purposes only. Since we work with natural stones, the actual product may differ from the image in terms of shape, size, and color. These stones are natural and thus may include variations such as cracks, fractures, veins, inclusions, and other imperfections.
2. Understanding Natural Stones: By making a purchase, you confirm that you understand the natural characteristics of these stones, which may include variations and imperfections inherent to natural materials. No two stones or crystals are identical, and we do not offer a return or replacement policy based on these natural variations.
3. No Returns or Replacements: Due to the nature of our products, we do not accept returns or offer replacements. For more information, please refer to our Returns and Exchange Policy.
4. Attributes and Benefits: The attributes assigned to each crystal are based on thorough research and commonly available information. However, simply wearing the crystals will not guarantee any specific outcomes. We do not claim any responsibility for the results you may experience from using these crystals.
5. Intention and Effort: As mentioned on our social media and other platforms, the effectiveness of these crystals greatly depends on your intentions and personal efforts. Results are a combination of your conscious involvement and how you work with the energies of these crystals.
6. Consultation and Guidance: If you would like to know more about how these products can benefit you, we recommend seeking a personal consultation. You can also visit our YouTube channel, where we provide in-depth information and guidance on crystal usage and benefits.

By purchasing any product from coldlavastudio.com, you acknowledge that the attributes mentioned and the results obtained depend on your active participation in the transformation process.